Job Summary

• The IT Client Services Specialist I serves as an entry-level technical representative for the IT Client Services Team, delivering high-touch customer service through the University’s IT Service Center and various remote support channels.
• This role combines front-line Service Desk operations with endpoint and classroom technology support, ensuring consistent technical experiences across academic, administrative, and learning environments.
• The position resolves foundational hardware, software and audiovisual issues while identifying urgent escalations for specialized infrastructure teams.

Matching Summary

Salary

$62k-$71k (annualized, will be paid hourly); Not specified; Not specified

Skills & Requirements

Key Requirements

• Associate’s degree in related field required
• 0-1 years of related experience
• Ability to lift 50 pounds
• Driver's license in good standing required

Work Rights