Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
Job Summary
Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits.
Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis.
Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone.
Matching Summary
Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits.
Skills & Requirements
Must-have
Promote NAPA products and programs
Expand business of existing customers
Identify customer needs and align solutions
Maintain customer satisfaction
Solve customer problems and complaints
Nice-to-have
Motivating and inspiring others
Focusing on outcomes
Strategic thinking
Building trust across the organization
Key Requirements
Prior experience in retail or outside sales
2+ years in a customer-focused role
Ability to perform in a quota-driven environment
Basic selling skills demonstrated
Capability to present information in group meetings
Valid driver license with no more than 2 moving violations in the last 4 years