This high-visibility role serves as the primary 'face of IT' for approximately 200 senior leaders including the Board of Directors and C-suite executives
Job Summary
This high-visibility role serves as the primary 'face of IT' for approximately 200 senior leaders including the Board of Directors and C-suite executives.
The specialist provides white-glove, concierge-level support by anticipating technology needs and resolving hardware, software, and connectivity issues rapidly.
Vanguard is not offering visa sponsorship for this position based in Malvern, PA.
Matching Summary
This high-visibility role serves as the primary 'face of IT' for approximately 200 senior leaders including the Board of Directors and C-suite executives.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5+ years IT support experience
2+ years C-suite or VIP support
Windows and macOS expertise
Microsoft 365 proficiency
iOS mobile device management
Video conferencing troubleshooting
Nice-to-have
Exceptional customer service skills
Proactive system maintenance approach
Strong relationship building abilities
Discretion with sensitive information
Willingness to travel 15-25%
Key Requirements
Bachelor's degree preferred
CompTIA A+, Network+, or ITIL certifications valued