Customer Banking Specialist - Cheltenham

CommBank

Cheltenham, Australia
Predetermined onsite (monday - friday, 11.30 am - 4 pm)
Proven experience in customer service
Ability to articulate financial terms clearly
Availability for monday-friday roster
CommBank is seeking a Customer Banking Specialist for its Cheltenham branch, focusing on delivering exceptional customer service and providing tailored banking solutions. The role requires strong communication skills and a customer-centric approach, with rosters predetermined for Monday to Friday, 11.30 am to 4 pm

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
  • The team serves over 10 million personal and small business customers with market-leading products and services across Australia.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for its Cheltenham branch, focusing on delivering exceptional customer service and providing tailored banking solutions. The role requires strong communication skills and a customer-centric approach, with rosters predetermined for Monday to Friday, 11.30 am to 4 pm.

Skills & Requirements

Must-have

  • Proven experience in Customer Service
  • Ability to articulate financial terms clearly
  • Availability for Monday-Friday roster

Nice-to-have

  • Interest in building a long-term career
  • Experience in Financial Services or Retail
  • Genuine interest in customer financial wellbeing

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to work in a busy commercial retail environment

Work Rights

Not specified

Tailored Resume

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