Disputes Analyst

Stryker

San Antonio De Belen, Costa Rica
Hybrid
Customer service experience
Collections-related erp systems
Fluent english communication
The frontline Dispute Resolution Analyst is responsible for managing incoming calls and customer service inquiries

Job Summary

  • The frontline Dispute Resolution Analyst is responsible for managing incoming calls and customer service inquiries.
  • You will serve as an escalation point for complex collections scenarios.
  • Strive for high-quality service delivery and resolve complaints professionally and efficiently.

Matching Summary

The frontline Dispute Resolution Analyst is responsible for managing incoming calls and customer service inquiries.

Skills & Requirements

Must-have

  • Customer service experience
  • Collections-related ERP systems
  • Fluent English communication

Nice-to-have

  • Empathy in customer interactions
  • Organizational skills
  • Problem-solving abilities

Key Requirements

  • Technical degree or 2 years of university studies
  • Intermediate to advanced MS Office Suite
  • Experience in collections-related ERP systems

Work Rights

Not specified

Tailored Resume

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