You’ll be the point person ensuring that high‑visibility, customer‑facing issues are quickly identified, accurately diagnosed, and driven to closure
Job Summary
You’ll be the point person ensuring that high‑visibility, customer‑facing issues are quickly identified, accurately diagnosed, and driven to closure.
In this role, you’ll also mentor newer team members and help scale our issue‑resolution capability as the number of vehicle programs continues to grow.
This is a high-impact, hands-on role for someone who thrives in fast-paced launch environments and loves rolling up their sleeves to solve complex technical problems.
Matching Summary
You’ll be the point person ensuring that high‑visibility, customer‑facing issues are quickly identified, accurately diagnosed, and driven to closure.
Skills & Requirements
Must-have
in-vehicle troubleshooting
vehicle electrical architecture
serial data (CAN, LIN, Ethernet)
Vehicle Spy scripts
ECU flashing and software updates
work across multiple organizations
Nice-to-have
diagnosing parasitic drain issues
telematics systems data flows
embedded software and controls
software application/tool development
Key Requirements
BS in Engineering or 8+ years of equivalent hands-on technical experience
5+ years of proven in-vehicle troubleshooting, diagnostics, or issue-resolution experience
Ability to legally operate a motor vehicle on a daily basis
Ability to work onsite regularly at both the Milford and Warren facilities