Indemnity And Complaints Administrator

Howden Group

London, United Kingdom
Hybrid
Monitor indemnity referral mailboxes
Collate and analyse evidence
Deliver indemnity decisions within sla
Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset

Job Summary

  • Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset.
  • The role involves monitoring indemnity referral and complaints mailboxes, ensuring timely and accurate decisions and acknowledgements.
  • Howden offers a career that you define, values diversity, and is committed to providing reasonable accommodations for employees.

Matching Summary

Howden is a global insurance group with employee ownership at its heart, united by a shared passion and no-limits mindset.

Skills & Requirements

Must-have

  • Monitor indemnity referral mailboxes
  • Collate and analyse evidence
  • Deliver indemnity decisions within SLA
  • Monitor complaints mailbox
  • Acknowledge complaints within regulatory timescales
  • Record indemnity and complaint data correctly

Nice-to-have

  • Collaborate as a powerful international team
  • No-limits mindset
  • Drive change
  • Positive difference at work and beyond
  • Flexible working hours
  • Hybrid working

Key Requirements

  • Proven experience of Motor Underwriting
  • Good understanding of FCA regulations
  • Ability to work under pressure
  • Make timely and accurate decisions

Work Rights

Not specified

Tailored Resume

Cover Letter