Carrier Relations Engineer

Zoom

Base: $124,000 - $271,200; bonus/equity: included ...
Hybrid
Sip trunking design and implementation
Carrier-grade voip and signaling protocols
Rtp and udp troubleshooting
The Carrier Relations Engineer is responsible for designing, building, and supporting carrier-grade voice and messaging services at Zoom

Job Summary

  • The Carrier Relations Engineer is responsible for designing, building, and supporting carrier-grade voice and messaging services at Zoom.
  • This role requires managing relationships with carrier partners while ensuring network reliability and excellent call quality in emerging markets.
  • Zoom offers a structured hybrid work approach along with a comprehensive benefits program focused on physical, mental, and financial health.

Matching Summary

The Carrier Relations Engineer is responsible for designing, building, and supporting carrier-grade voice and messaging services at Zoom.

Salary

Base: $124,000 - $271,200; Bonus/Equity: Included in Total Direct Compensation; Benefits: Comprehensive perks for health and work-life balance

Skills & Requirements

Must-have

  • SIP trunking design and implementation
  • Carrier-grade VoIP and signaling protocols
  • RTP and UDP troubleshooting
  • BGP routing protocol implementation
  • SMS infrastructure knowledge
  • Telecom regulatory compliance understanding

Nice-to-have

  • Experience with carrier ticketing platforms
  • Strong documentation and communication skills
  • Ability to work in a fast-paced environment
  • Collaboration with engineering and commercial teams

Key Requirements

  • Expertise in SIP trunking and VoIP protocols
  • Knowledge of telecommunications APIs and integration
  • Understanding of local and international telecom regulations

Work Rights

Not specified

Tailored Resume

Cover Letter