Branch Concierge - Plumpton (12 Months Fixed Contract)

CommBank

Plumpton, Australia
Part time (31.25 hours per week, predetermined roster)
Exceptional customer service delivery
Excellent communication skills
Manage customer expectations
CommBank is seeking a Branch Concierge for a 12-month fixed contract at their Plumpton location. The role focuses on delivering exceptional customer service, guiding clients through banking inquiries, and enhancing their overall experience with the bank

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As Concierge for the Plumpton Marketplace Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

CommBank is seeking a Branch Concierge for a 12-month fixed contract at their Plumpton location. The role focuses on delivering exceptional customer service, guiding clients through banking inquiries, and enhancing their overall experience with the bank.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Excellent communication skills
  • Manage customer expectations
  • In-branch technology demonstration
  • Professional demeanor

Nice-to-have

  • Financial services experience
  • Retail or hospitality background
  • Building personal connections
  • Enhancing customer experience
  • Interest in career with CommBank

Key Requirements

  • 12 Months Fixed Contract
  • Part Time Roster (31.25 hours per week)
  • Proven track record of delivering exceptional Customer Service
  • Ability to manage customer expectations

Work Rights

Not specified

Tailored Resume

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