Coordenador De Operações - Psp E Sac

IQVIA UK

Coordination of psp and sac programs
Ensuring sla compliance
Client operational liaison
The role involves coordinating the operational implementation and execution of Patient Support Programs (PSP) and Service Centers (SAC)

Job Summary

  • The role involves coordinating the operational implementation and execution of Patient Support Programs (PSP) and Service Centers (SAC).
  • The incumbent must act as the primary operational interlocutor for clients while ensuring adherence to scope and SLAs.
  • IQVIA is committed to fostering a diverse and inclusive workplace that attracts top talent regardless of background.

Matching Summary

The role involves coordinating the operational implementation and execution of Patient Support Programs (PSP) and Service Centers (SAC).

Skills & Requirements

Must-have

  • Coordination of PSP and SAC programs
  • Ensuring SLA compliance
  • Client operational liaison
  • Process improvement support
  • Performance indicator analysis

Nice-to-have

  • Intermediate English proficiency
  • Organized profile with good communication
  • Post-graduation education in health
  • Focus on quality metrics
  • Diverse and inclusive work environment

Key Requirements

  • Complete higher education in health area
  • Experience in operational coordination
  • Experience in PSP programs
  • Knowledge of Office Suite tools

Work Rights

Not specified

Tailored Resume

Cover Letter