Residence Club Front Desk Agent

Four Seasons Hotels Ltd

Scottsdale, Arizona, USA
Guest registration and check-out
Responding to guest requests via phone/email
Daily front desk checklist duties
Four Seasons is powered by its people, fostering a collective of individuals who strive for excellence and treat each other with respect

Job Summary

  • Four Seasons is powered by its people, fostering a collective of individuals who strive for excellence and treat each other with respect.
  • The Residence Club Front Desk Agent will be the main point of contact for owners and guests, ensuring exceptional service from arrival to departure.
  • The company offers a welcoming, energizing culture with comprehensive learning and development programs, exclusive travel perks, and competitive compensation and benefits.

Matching Summary

Four Seasons is powered by its people, fostering a collective of individuals who strive for excellence and treat each other with respect.

Skills & Requirements

Must-have

  • Guest registration and check-out
  • Responding to guest requests via phone/email
  • Daily front desk checklist duties
  • Using on-property POS system
  • Assisting with concierge requests
  • Handling guest complaints
  • Maintaining clubhouse cleanliness

Nice-to-have

  • Positive attitude and adaptability
  • Genuine heart in service delivery
  • Connecting with people and the world
  • Building a dynamic career lifestyle

Key Requirements

  • Ability to work 8-hour shifts standing
  • Ability to multi-task under pressure
  • Knowledge of hospitality computer systems
  • Ability to read and speak English clearly
  • Valid work authorization for the U.S.

Work Rights

Must have valid work authorization

Tailored Resume

Cover Letter