Cluster Reservations Executive

SSG HOTELS PTE. LTD.

Singapore, Singapore
Process reservation requests via phone fax mail
Fluent in english written and spoken
Excellent telephone and email etiquette
The role involves processing all reservation requests, changes, and cancellations received by phone, fax, or mail

Job Summary

  • The role involves processing all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Associates are eligible for discounts on F&B and room rates in over 7,000 hotels worldwide through Marriott.
  • Employees receive 2 nights of yearly staycation in any of the Garcha Group hotels in Singapore.

Matching Summary

Match Score: 85

The role involves processing all reservation requests, changes, and cancellations received by phone, fax, or mail.

Skills & Requirements

Must-have

  • Process reservation requests via phone fax mail
  • Fluent in English written and spoken
  • Excellent telephone and email etiquette

Nice-to-have

  • Sales techniques to maximize revenue
  • Ability to follow escalation procedures
  • Experience with Marriott global benefits

Key Requirements

  • At least 1 year experience in a similar role

Work Rights

Not specified

Tailored Resume

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