Alternance Coordinatrice Logistique Et Export (24 Mois)

Philips

Suresnes, 92, France
Logistics process management
Customer service coordination
Kpi and statistics reporting
You will work within Philips Healthcare's professional Customer Service division, reporting to the Logistics Leader and collaborating closely with client coordinators to optimize interventions and reduce logistics costs

Job Summary

  • You will work within Philips Healthcare's professional Customer Service division, reporting to the Logistics Leader and collaborating closely with client coordinators to optimize interventions and reduce logistics costs.
  • Your responsibilities include monthly KPI reporting on stocks and returns, managing internal and external customer claims, and ensuring timely delivery and return of spare parts according to procedures.
  • The role is based at Philips France headquarters in Suresnes and involves close collaboration with logistics, technical teams, and client coordinators to continuously improve customer satisfaction and cost control.

Matching Summary

You will work within Philips Healthcare's professional Customer Service division, reporting to the Logistics Leader and collaborating closely with client coordinators to optimize interventions and reduce logistics costs.

Skills & Requirements

Must-have

  • Logistics process management
  • Customer service coordination
  • KPI and statistics reporting
  • SAP proficiency
  • Excel and PowerPoint skills
  • Supply chain optimization

Nice-to-have

  • Salesforce tools knowledge
  • Good communication skills
  • Teamwork oriented
  • Flexibility with rotating schedules
  • Root cause analysis

Key Requirements

  • Currently enrolled in L3 or M1 Supply Chain/Logistics
  • Seeking a 24-month apprenticeship starting September 2026
  • First experience in customer service preferred
  • Good command of English (written and oral)

Work Rights

Not specified

Tailored Resume

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