Manager - Software Engineering

Disney

Orlando, FL, United States
Onsite
8+ years software engineering experience
Salesforce service cloud integration
Public cloud experience (aws, azure, gcp)
The Manager, Software Engineering will lead the delivery of Contact Center platforms across multiple Disney locations. This role combines technical depth with organizational skills to foster a high-performing engineering team. You will collaborate with architects and business partners to ensure quality and operational excellence in the guest experience technology

Job Summary

  • The Manager, Software Engineering will lead the delivery of Contact Center platforms across multiple Disney locations. This role combines technical depth with organizational skills to foster a high-performing engineering team. You will collaborate with architects and business partners to ensure quality and operational excellence in the guest experience technology.

Matching Summary

The Manager, Software Engineering will lead the delivery of Contact Center platforms across multiple Disney locations. This role combines technical depth with organizational skills to foster a high-performing engineering team. You will collaborate with architects and business partners to ensure quality and operational excellence in the guest experience technology.

Skills & Requirements

Must-have

  • 8+ years software engineering experience
  • Salesforce Service Cloud integration
  • Public cloud experience (AWS, Azure, GCP)

Nice-to-have

  • Experience with AI/ML implementation
  • Strong stakeholder partnership skills
  • People-first leadership approach

Key Requirements

  • 3+ years in a leadership role
  • Bachelor's degree in relevant field

Work Rights

Not specified

Tailored Resume

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