Duty Manager

Jones Lang Lasalle Ip Inc

Chennai, TN, United States
On-site
Helpdesk and mailroom management
Security operations and compliance
Housekeeping quality control
Jones Lang Lasalle is seeking a Duty Manager for their Chennai office, responsible for overseeing various operational aspects including helpdesk, front office, security, housekeeping, and cafeteria services. The ideal candidate will possess strong management skills, be able to respond to escalated issues rapidly, and ensure high standards of service delivery

Job Summary

  • JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients in the real estate industry.
  • The Duty Manager role involves comprehensive management of multiple operational areas including security, housekeeping, cafeteria, and front office to ensure high standards and timely issue resolution.
  • The position requires coordination with various teams, conducting audits, managing vendor performance, and ensuring compliance with policies and procedures to support a safe and efficient workplace.

Matching Summary

Match Score: 85

Jones Lang Lasalle is seeking a Duty Manager for their Chennai office, responsible for overseeing various operational aspects including helpdesk, front office, security, housekeeping, and cafeteria services. The ideal candidate will possess strong management skills, be able to respond to escalated issues rapidly, and ensure high standards of service delivery.

Skills & Requirements

Must-have

  • Helpdesk and mailroom management
  • Security operations and compliance
  • Housekeeping quality control
  • Cafeteria hygiene and vendor management
  • Facility walk-through and maintenance
  • Shift briefing and escalation handling
  • Vendor performance monitoring

Nice-to-have

  • Training and development of staff
  • Crisis and accident management
  • Use of site-specific operational tools
  • Conducting audits and reporting
  • Team coordination and communication
  • Implementation of new initiatives
  • Managing workplace stores and budgets

Key Requirements

  • Experience in facility management operations
  • Knowledge of security and housekeeping standards
  • Ability to manage vendor relationships
  • Shift management and escalation experience
  • Familiarity with operational tools like VMT, IMT, BGC
  • Good communication and training skills
  • Ability to handle crisis and BCP situations

Work Rights

Not specified

Tailored Resume

Cover Letter