Jones Lang Lasalle is seeking a Duty Manager for their Chennai office, responsible for overseeing various operational aspects including helpdesk, front office, security, housekeeping, and cafeteria services. The ideal candidate will possess strong management skills, be able to respond to escalated issues rapidly, and ensure high standards of service delivery
Job Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients in the real estate industry.
The Duty Manager role involves comprehensive management of multiple operational areas including security, housekeeping, cafeteria, and front office to ensure high standards and timely issue resolution.
The position requires coordination with various teams, conducting audits, managing vendor performance, and ensuring compliance with policies and procedures to support a safe and efficient workplace.
Matching Summary
Match Score: 85
Jones Lang Lasalle is seeking a Duty Manager for their Chennai office, responsible for overseeing various operational aspects including helpdesk, front office, security, housekeeping, and cafeteria services. The ideal candidate will possess strong management skills, be able to respond to escalated issues rapidly, and ensure high standards of service delivery.
Skills & Requirements
Must-have
Helpdesk and mailroom management
Security operations and compliance
Housekeeping quality control
Cafeteria hygiene and vendor management
Facility walk-through and maintenance
Shift briefing and escalation handling
Vendor performance monitoring
Nice-to-have
Training and development of staff
Crisis and accident management
Use of site-specific operational tools
Conducting audits and reporting
Team coordination and communication
Implementation of new initiatives
Managing workplace stores and budgets
Key Requirements
Experience in facility management operations
Knowledge of security and housekeeping standards
Ability to manage vendor relationships
Shift management and escalation experience
Familiarity with operational tools like VMT, IMT, BGC