It Support Specialist

GROB

Bluffton, OH, US
On-site
User support on applications
Troubleshoot issues and advise
Install and configure software
The IT Support Specialist position at GROB in Bluffton, OH, involves providing user support for computer applications and platforms, troubleshooting issues, and installing hardware and software. The ideal candidate should have an associate degree in Information Technology along with excellent customer service and communication skills

Job Summary

  • This position will provide user support on company-supported computer applications and platforms, troubleshoot issues and advise on appropriate actions.
  • The ability to problem-solve alone and in a team environment is essential for this role.
  • GROB offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums.

Matching Summary

Match Score: 85

The IT Support Specialist position at GROB in Bluffton, OH, involves providing user support for computer applications and platforms, troubleshooting issues, and installing hardware and software. The ideal candidate should have an associate degree in Information Technology along with excellent customer service and communication skills.

Skills & Requirements

Must-have

  • user support on applications
  • troubleshoot issues and advise
  • install and configure software
  • respond to requests for assistance
  • track and route problems

Nice-to-have

  • excellent customer service skills
  • ability to handle stressful situations
  • remain flexible with assignment priorities

Key Requirements

  • Associate Degree in Information Technology
  • Active Directory experience
  • Basic network diagnostic skills

Work Rights

Not specified

Tailored Resume

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