Customer Service Representative, Residential Dining

Penn State

Base: $31,600.00 - $45,800.00; bonus/equity: not s...
Hybrid
Knowledge of university policies and procedures
Ability to troubleshoot customer issues
Experience with point-of-sale systems
Customer Service Representatives provide internal and external support for University functions including housing, dining, and transportation

Job Summary

  • Customer Service Representatives provide internal and external support for University functions including housing, dining, and transportation.
  • The role involves investigating issues, troubleshooting problems, and providing timely resolutions while promoting university programs.
  • Employees receive a competitive benefits package including comprehensive medical coverage and a generous 75% tuition discount.

Matching Summary

Customer Service Representatives provide internal and external support for University functions including housing, dining, and transportation.

Salary

Base: $31,600.00 - $45,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, retirement plans, paid time off, 75% tuition discount

Skills & Requirements

Must-have

  • Knowledge of university policies and procedures
  • Ability to troubleshoot customer issues
  • Experience with point-of-sale systems

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to work in a fast-paced environment
  • Experience supervising part-time staff

Key Requirements

  • High School Diploma or GED required
  • Must be authorized to work in the U.S.
  • Successful completion of background checks required

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter