Customer Support Analyst - Compensation

noahsarkvet.us

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Fully remote
Saas software support experience
Customer support for enterprise software
Compensation case management
The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering business-critical solutions worldwide

Job Summary

  • The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering business-critical solutions worldwide.
  • The role involves handling a queue of Compensation cases, prioritizing issues based on severity and customer impact while collaborating with multiple internal teams.
  • Workday offers flexible work schedules, promotes work-life balance, and is committed to equal opportunities and an inclusive hiring experience.

Matching Summary

The Workday Customer Support Team is passionate about customer service, innovation and excellence, delivering business-critical solutions worldwide.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • SaaS software support experience
  • Customer support for enterprise software
  • Compensation case management
  • 24x7 regional shift coverage
  • Collaboration with product and development teams

Nice-to-have

  • Creative approach to problem solving
  • Passion for customer service and innovation
  • Flexible work schedule
  • Work-life balance and wellbeing focus
  • Resilience under tight deadlines

Key Requirements

  • 3+ years SaaS software support
  • 5+ years SaaS software support for senior level
  • Experience with HRIS background
  • Customer support for complex enterprise applications
  • Ability to support or implement Compensation or Benefits solutions

Work Rights

Not specified

Tailored Resume

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