Lead Travel Counselor

Amex GBT

Bangalore, India
Global distribution systems (gdss) expertise
Corporate business travel booking
Customer communication via multiple channels
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience.
  • Flexible benefits are tailored to each country and start the day you do.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.

Skills & Requirements

Must-have

  • Global Distribution Systems (GDSs) expertise
  • Corporate business travel booking
  • Customer communication via multiple channels
  • Travel policy adherence
  • Meeting business and account goals

Nice-to-have

  • Passion for excellence in client service
  • Proactive anticipation of client needs
  • Teamwork and openness to feedback
  • Curious and collaborative mindset

Key Requirements

  • Previous experience in travel
  • Understanding of fares and ticketing rules
  • Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
  • Professional written and verbal communication
  • Attention to detail
  • Act with integrity
  • Strong understanding of the travel industry
  • Resolving customer issues quickly and independently
  • Flexibility to work afternoon shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter