Senior Operations Manager

Acquire Intelligence Australia Pty Ltd

24/7 campaign support
Contact center operations
Strategic and daily operations
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients

Job Summary

  • We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.
  • As a Sr. Operations Manager, you will lead a high-performing team supporting a 24/7 campaign, ensuring round-the-clock excellence in service delivery.
  • HMO coverage for you and your family, Yearly Kick-Off Parties with major giveaways, and recognition through our ‘Value Awards’ are among the benefits.

Matching Summary

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.

Skills & Requirements

Must-have

  • 24/7 campaign support
  • Contact center operations
  • Strategic and daily operations
  • Team performance management
  • Client satisfaction
  • Continuous improvement
  • KPI achievement

Nice-to-have

  • Innovation and collaboration
  • Entrepreneurial energy
  • Fast with intent
  • Laugh and learn culture

Key Requirements

  • 5 years of operations management experience
  • Strong leadership capability
  • Excellent analytical skills
  • Proficient in Microsoft Excel
  • Experience with operations management tools
  • Willingness to support 24/7 operations

Work Rights

Not specified

Tailored Resume

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