Wissenschaftlicher Ma Im Customer Support Center (m/w/x)
Carl Zeiss Pty Ltd
Oberkochen, Germany
Lithography product customer inquiries
Analyze field data
Perform simulations and calculations
ZEISS is a technology leader in semiconductor manufacturing equipment, enabling the production of smaller, more powerful, and energy-efficient microchips
Job Summary
ZEISS is a technology leader in semiconductor manufacturing equipment, enabling the production of smaller, more powerful, and energy-efficient microchips.
Your role will involve handling customer inquiries for lithography products, analyzing field data, performing simulations, and coordinating escalations.
ZEISS offers stability, security, work-life balance with flexible models, and extensive opportunities for professional development and attractive employee benefits.
Matching Summary
ZEISS is a technology leader in semiconductor manufacturing equipment, enabling the production of smaller, more powerful, and energy-efficient microchips.
Skills & Requirements
Must-have
Lithography product customer inquiries
Analyze field data
Perform simulations and calculations
Coordinate internal escalations
Develop technical customer presentations
Implement new service processes
Nice-to-have
Drive for results
Enjoy customer communication
Continuous process improvement
Key Requirements
University degree in Physics or related field
PhD ideal
Experience in lithography system development/engineering