Webmd Careers - Client Success Manager

WebMD Health Corp

Newark, USA
Base: $70,000 - $80,000; bonus/equity: discretiona...
On-site
Client relationship management
Customer service excellence
Solution delivery
Medscape is the leading online destination for physicians and healthcare professionals worldwide, developing portals and mobile applications to enhance access to clinical information and resources

Job Summary

  • Medscape is the leading online destination for physicians and healthcare professionals worldwide, developing portals and mobile applications to enhance access to clinical information and resources.
  • The Client Success Manager will be responsible for building and maintaining strong customer relationships, acting as the day-to-day lead on assigned accounts, and ensuring the timely and successful delivery of solutions.
  • This role requires fostering client relationships, ensuring client satisfaction, partnering with Sales to meet objectives, and maintaining clear communication with clients through various documentation and reporting.

Matching Summary

Medscape is the leading online destination for physicians and healthcare professionals worldwide, developing portals and mobile applications to enhance access to clinical information and resources.

Salary

Base: $70,000 - $80,000; Bonus/Equity: Discretionary company bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Client relationship management
  • Customer service excellence
  • Solution delivery
  • Cross-departmental collaboration
  • Client communication

Nice-to-have

  • Fast-paced environment
  • Deadline-driven
  • Strong persuasion skills
  • Ability to pivot

Key Requirements

  • Minimum 3-4 years digital, agency, healthcare experience
  • Minimum 1-2 years Account Management/Client Service
  • Bachelor’s degree preferred or related experience

Work Rights

Not specified

Tailored Resume

Cover Letter