Client Onboard Intmd Analyst

Citi Handlowy

Bogota, Colombia
On-site
Customer interaction and documentation
Timely and accurate account opening
Superior customer service delivery
Citi Handlowy is seeking a Client Onboard Intermediate Analyst in Bogota, Colombia, who will manage customer interactions and documentation for account opening functions. The ideal candidate should have 2-5 years of relevant experience, strong analytical skills, and the ability to work both independently and collaboratively in a fast-paced environment

Job Summary

  • Responsible for customer interaction, documentation issuance, review and system setups, demonstrating high level of diligence, motivation and organizational skills.
  • Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues.
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements.

Matching Summary

Match Score: 85

Citi Handlowy is seeking a Client Onboard Intermediate Analyst in Bogota, Colombia, who will manage customer interactions and documentation for account opening functions. The ideal candidate should have 2-5 years of relevant experience, strong analytical skills, and the ability to work both independently and collaboratively in a fast-paced environment.

Skills & Requirements

Must-have

  • Customer interaction and documentation
  • Timely and accurate account opening
  • Superior customer service delivery
  • Process management and issue resolution
  • Compliance with regulations and policies
  • Risk management and control environment

Nice-to-have

  • Innovative solutions for clients
  • Continuous on-the-job training
  • Proactive bottleneck identification

Key Requirements

  • 2-5 years of experience
  • Documentation review
  • Account Maintenance
  • Cash products preferred
  • Proficient in Microsoft Office Applications
  • Proficient knowledge of English

Work Rights

Not specified

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