Software Tech Support Engineer

Applied Materials

Bangalore, India
Secs/gem, hsms, factory automation
Mes systems, equipment control software
Scripting languages (python, perl, shell)
Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed

Job Summary

  • Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.
  • We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Matching Summary

Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed.

Skills & Requirements

Must-have

  • SECS/GEM, HSMS, factory automation
  • MES systems, equipment control software
  • scripting languages (Python, Perl, Shell)
  • equipment communication protocols
  • customer tool issues analysis
  • Root Cause Analysis

Nice-to-have

  • Self-Learning capability and passion
  • supportive work culture
  • push the boundaries of what is possible
  • customer pain points analysis
  • proactively drive support-related developments

Key Requirements

  • 3+ years semiconductor industry experience
  • Bachelor’s or Master’s degree
  • Code debugging skills
  • SW development / SW testing and integration

Work Rights

Not specified

Tailored Resume

Cover Letter