Base: $51,021; bonus/equity: not specified; benefi...
Process pre and post registration certifications
Assist students with va benefits questions
Explain and interpret va policy changes
The School Certifying Official is responsible for processing both pre and post registration certifications/verifications through the enrollment manager portal
Job Summary
The School Certifying Official is responsible for processing both pre and post registration certifications/verifications through the enrollment manager portal.
They will assist students with questions related to VA benefits, via phone, email, or in person while providing excellent customer service.
The position is governed by state and federal laws and agency/institution policy and will work closely with campus and community partners to process military educational benefits.
Matching Summary
The School Certifying Official is responsible for processing both pre and post registration certifications/verifications through the enrollment manager portal.
Salary
Base: $51,021; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Skills & Requirements
Must-have
Process pre and post registration certifications
Assist students with VA benefits questions
Explain and interpret VA policy changes
Maintain documentation for compliance audits
Track laws and regulations affecting benefits
Nice-to-have
Provide excellent customer service
Work closely with campus and community partners
Maintain collegial working relationships
Key Requirements
Bachelor's degree from an accredited institution
Experience with Microsoft Excel
Experience with VA-ONCE and/or Enrollment Manager
Experience with VA Works certification processing platform
Knowledge of customer service techniques
Effective interpersonal, verbal, and written communication skills
Ability to use computerized management information systems
Work Rights
Proof of legal authority to work in the United States