Agency Innovation & Technology, Analyst

AIA Australia

Bachelor's degree in data analytics or related field
1-3 years experience in reporting or data analytics
Experience with dashboarding and performance tracking tools
The role supports the transition to Group-level AI solutions while managing AIA's GenAI chatbot TANYA

Job Summary

  • The role supports the transition to Group-level AI solutions while managing AIA's GenAI chatbot TANYA.
  • Responsibilities include preparing digital reports, tracking usage trends for mobile apps, and ensuring high-quality bot operations.
  • Candidates must possess strong analytical skills to provide insights on agent interaction patterns and content effectiveness.

Matching Summary

The role supports the transition to Group-level AI solutions while managing AIA's GenAI chatbot TANYA.

Skills & Requirements

Must-have

  • Bachelor's Degree in Data Analytics or related field
  • 1-3 years experience in reporting or data analytics
  • Experience with dashboarding and performance tracking tools

Nice-to-have

  • Experience supporting chatbots or AI tools
  • Familiarity with GenAI concepts and knowledge base management
  • Ability to work in non code-free environments

Key Requirements

  • Bachelor's Degree required
  • 1-3 years of relevant work experience
  • Strong analytical and data interpretation skills

Work Rights

Not specified

Tailored Resume

Cover Letter