Crde Service Engineer L2

Barclays

Pune, India
Unix and scripting skills
Itil incident/change/problem management
Openshift
To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations

Job Summary

  • To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients.
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.

Matching Summary

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Skills & Requirements

Must-have

  • Unix and scripting skills
  • ITIL Incident/Change/Problem Management
  • OpenShift
  • PAAS based applications support
  • Oracle & PL SQL queries
  • Monitoring & Alerting Tools

Nice-to-have

  • Develop support model and service offering
  • Stakeholder management
  • Risk and controls
  • Business acumen
  • Strategic thinking
  • Digital and technology

Key Requirements

  • Experience with Unix and scripting
  • Experience with ITIL
  • Experience with OpenShift
  • Experience with PAAS applications
  • Experience with Oracle & PL SQL
  • Experience with Monitoring & Alerting Tools

Work Rights

Not specified

Tailored Resume

Cover Letter