Citi is seeking a Japanese-speaking Client Onboarding Analyst in Kuala Lumpur, Malaysia, who will be responsible for managing account opening and maintenance processes while delivering exceptional customer service. The role requires 2-5 years of experience in documentation review and cash products, with a focus on teamwork, attention to detail, and compliance with internal policies
Job Summary
This role involves responsible customer interaction, documentation issuance, and system setups within the Treasury and Trade Solutions division.
The position requires ensuring timely and accurate delivery of all account opening functions while maintaining high service standards.
Candidates must demonstrate a strong commitment to compliance with internal processes, regulations, and safeguarding client assets.
Matching Summary
Match Score: 85
Citi is seeking a Japanese-speaking Client Onboarding Analyst in Kuala Lumpur, Malaysia, who will be responsible for managing account opening and maintenance processes while delivering exceptional customer service. The role requires 2-5 years of experience in documentation review and cash products, with a focus on teamwork, attention to detail, and compliance with internal policies.
Skills & Requirements
Must-have
Japanese language proficiency
Documentation review experience
Account opening and maintenance processing
Compliance with regulations and policies
Microsoft Office applications proficiency
Nice-to-have
High volume environment experience
Cross-functional project management
Strong interpersonal communication skills
Proactive problem-solving abilities
Fast learner in challenging environments
Key Requirements
Bachelor's degree or equivalent experience
2-5 years of experience in documentation review and account maintenance
Proficient knowledge of English (written and spoken)