Spa Experience Coordinator Full-time

Sofitel Sydney Wentworth

Victoria, Canada
Base: $25.98ph; bonus/equity: not specified; benef...
On-site
Professional guest interaction
Telephone inquiry handling
Point of sale system operation
Handle all guests in a professional, courteous manner and serve as the facility's first impression to guests and members

Job Summary

  • Handle all guests in a professional, courteous manner and serve as the facility's first impression to guests and members.
  • The Experience Coordinator is responsible for the overall operation of the reception area, telephones, answering telephone inquiries promptly and professionally, and channeling them to the appropriate person for assistance.
  • Benefit card offering discounted rates at Accor properties worldwide, exclusive employee and friends & family discounts, and access to a comprehensive benefits and wellness program.

Matching Summary

Handle all guests in a professional, courteous manner and serve as the facility's first impression to guests and members.

Salary

Base: $25.98/hour; Bonus/Equity: Not specified; Benefits: Extended healthcare, RMT, dental, vision, counseling, financial planning, company-matched DCPP

Skills & Requirements

Must-have

  • Professional guest interaction
  • Telephone inquiry handling
  • Point of sale system operation
  • Spa treatment knowledge
  • Facility access control

Nice-to-have

  • Warm and welcoming demeanor
  • Team player
  • Adaptable to luxury environment

Key Requirements

  • Minimum 2 years spa or hospitality experience
  • Legally eligible to work in Canada
  • Computer literacy in Microsoft Office

Work Rights

Legally eligible to work in Canada

Tailored Resume

Cover Letter