Service Coördinator Fsm

KONE

Den Haag, Netherlands
Market conform salary; not specified; 41 free days...
Hybrid
Real-time monitoring and planning
Customer and technician coordination
Ai-driven planning optimization
As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring everything runs smoothly from planned maintenance to emergency repairs

Job Summary

  • As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring everything runs smoothly from planned maintenance to emergency repairs.
  • You will be responsible for real-time monitoring and adjusting the daily schedule of technicians, optimizing daily planning using AI (FSM), and ensuring timely execution of maintenance, repairs, inspections, and breakdowns.
  • KONE offers a varied job at a top employer (Forbes), market-conform salary, 41 days off, hybrid working, and opportunities for training and career growth.

Matching Summary

As a Service Coordinator, you will be the link between customers, technicians, and field managers, ensuring everything runs smoothly from planned maintenance to emergency repairs.

Salary

Market conform salary; Not specified; 41 free days

Skills & Requirements

Must-have

  • Real-time monitoring and planning
  • Customer and technician coordination
  • AI-driven planning optimization
  • Timely execution of services

Nice-to-have

  • Service-oriented and positive attitude
  • Collaborative and communicative
  • Stress-resistant with priority focus

Key Requirements

  • MBO-4 work and thinking level
  • Full-time availability (40 hours)
  • Experience with customer contact
  • Proficiency in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter