Rtw Case Manager

295

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.
  • EML fosters a learning culture that invests in employees, offering opportunities for long-term career growth within a diverse team.
  • Employees benefit from flexible work arrangements including up to 3 days of remote work per week after the third month.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while liaising with multiple stakeholders to ensure optimal recovery outcomes.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking in recovery planning

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Resilience when supporting injured workers

Work Rights

Not specified

Tailored Resume

Cover Letter