Customer Contact Center Representative - 11:30am-8:00pm Shift

Wintrust

Rosemont, Illinois, United States
Base: $19.00 - $20.00 ph; bonus/equity: eligible f...
Hybrid
1-3 years directly related experience
Evening shift availability 11:30am-8pm
Onsite training attendance in rosemont
Wintrust is seeking a Customer Contact Center Representative for a hybrid role based in Rosemont, Illinois, with a focus on delivering exceptional customer service during the evening shift. The position requires banking customer service experience and offers a comprehensive benefits package and opportunities for career advancement

Job Summary

  • Wintrust is a $66 billion financial institution seeking top talent to join its Customer Contact Center team.
  • The role involves solving internal and external customer inquiries regarding deposits, loans, and treasury management while identifying systemic problems.
  • Candidates receive comprehensive benefits including medical, dental, vision, life insurance, and a 401k plan with a generous company match.

Matching Summary

Match Score: 85

Wintrust is seeking a Customer Contact Center Representative for a hybrid role based in Rosemont, Illinois, with a focus on delivering exceptional customer service during the evening shift. The position requires banking customer service experience and offers a comprehensive benefits package and opportunities for career advancement.

Salary

Base: $19.00 - $20.00 per hour; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Medical, dental, vision, life, PTO, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 1-3 years directly related experience
  • evening shift availability 11:30am-8pm
  • onsite training attendance in Rosemont

Nice-to-have

  • banking customer service experience preferred
  • entrepreneurial spirit
  • cross-functional collaboration skills

Key Requirements

  • 1-3 years directly related experience
  • Banking customer service experience (preferred)
  • Ability to attend five-week onsite training in Rosemont

Work Rights

Not specified

Tailored Resume

Cover Letter