Customer Support/ops Coordinator I

RELX

Durban, South Africa
Customer service experience
Strong communication skills
Crm tools proficiency
We are seeking a customer-focused team member to provide clear, supportive, and effective assistance to our clients across phone, email, and digital channels

Job Summary

  • We are seeking a customer-focused team member to provide clear, supportive, and effective assistance to our clients across phone, email, and digital channels.
  • This role ensures customer needs are met quickly and fairly, while contributing to continuous service improvement and positive customer relationships.
  • We offer benefits such as medical aid, retirement plans, and modern family benefits.

Matching Summary

We are seeking a customer-focused team member to provide clear, supportive, and effective assistance to our clients across phone, email, and digital channels.

Skills & Requirements

Must-have

  • customer service experience
  • strong communication skills
  • CRM tools proficiency

Nice-to-have

  • problem-solving skills
  • team collaboration
  • willingness to learn new technologies

Key Requirements

  • previous experience in customer service
  • ability to follow established processes
  • commitment to excellent customer experience

Work Rights

Not specified

Tailored Resume

Cover Letter