The Service Design Consultant will work closely with project, product, and platform teams to enhance user support journeys and drive the best digital experience in a fast-paced environment
Job Summary
The Service Design Consultant will work closely with project, product, and platform teams to enhance user support journeys and drive the best digital experience in a fast-paced environment.
Linklaters offers a range of benefits including private medical care, free in-house fitness centre, life insurance, worldwide travel insurance, and extensive training opportunities.
The company fosters a positive, supportive, inclusive, and agile culture that values diversity, equity, and inclusion while investing in career development and wellbeing.
Matching Summary
The Service Design Consultant will work closely with project, product, and platform teams to enhance user support journeys and drive the best digital experience in a fast-paced environment.
Skills & Requirements
Must-have
Service design expertise
User research skills
Customer experience artifacts
Workshop facilitation
Design and research tools proficiency
ITIL processes knowledge
English fluency
Nice-to-have
Inclusive collaboration
Continuous learning mindset
Positive innovative team culture
Cross-functional teamwork
Agile working solutions
Emotional intelligence leadership
Key Requirements
2-3 years service design experience
Experience in professional services or digital platforms