Client Support Professional - Itasca, Il

Downers Grove Bank & Trust Co

Itasca, Illinois, United States
Base: $50,000-$65,000; bonus/equity: eligible for ...
**
3 years banking experience
Commercial loan servicing knowledge
Account opening procedures
** Wintrust is seeking a Client Support Professional for its Itasca, Illinois location to provide high-touch support to commercial clients. The role includes handling customer requests, troubleshooting issues, and collaborating with various internal departments to ensure a superior customer experience. **

Job Summary

  • The Client Support Professional serves as a liaison between internal contacts such as Loan Ops, Treasury Management, and Deposit Operations.
  • Wintrust offers an award-winning culture with competitive pay, annual discretionary bonuses, and comprehensive benefits including medical, dental, vision, and a 401k match.
  • Responsibilities include handling daily customer requests via phone or system, performing loan advances and transfers, and ensuring all regulatory requirements are met.

Matching Summary

Match Score: 75

** Wintrust is seeking a Client Support Professional for its Itasca, Illinois location to provide high-touch support to commercial clients. The role includes handling customer requests, troubleshooting issues, and collaborating with various internal departments to ensure a superior customer experience. **

Salary

Base: $50,000-$65,000; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Medical, dental, vision, life, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 3 years banking experience
  • commercial loan servicing knowledge
  • account opening procedures
  • wire processing and transfers
  • regulatory compliance adherence

Nice-to-have

  • exceptional customer service skills
  • strong verbal communication abilities
  • high level of organization
  • keen attention to detail
  • ability to respond quickly to changes

Key Requirements

  • Minimum 3 years banking experience
  • High school diploma required
  • Bachelor's degree preferred
  • Knowledge of loan documents and audit control procedures

Work Rights

Not specified

Tailored Resume

Cover Letter