Product Support Apprenticeship

JLL UK

Chicago, IL, United States
Base: 37,700.00 – 40,000.00 usd py; bonus/equity: ...
Fully remote
Data cleansing and quality
Product support and issue resolution
Technology onboarding and offboarding
The Product Support Apprenticeship program is a 6-12-month program where you will get on the job experience in data cleansing, product support, and exposure to courses to more broadly understand product management

Job Summary

  • The Product Support Apprenticeship program is a 6-12-month program where you will get on the job experience in data cleansing, product support, and exposure to courses to more broadly understand product management.
  • As a Product Specialist Apprentice, you will be responsible for technology on-boarding for new hires and off-boarding for terminated employees.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions.

Matching Summary

The Product Support Apprenticeship program is a 6-12-month program where you will get on the job experience in data cleansing, product support, and exposure to courses to more broadly understand product management.

Salary

Base: 37,700.00 – 40,000.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching, Medical, Dental & Vision Care, Paid parental leave, Paid Time Off, Company Holidays, Early access to earned wages

Skills & Requirements

Must-have

  • Data cleansing and quality
  • Product support and issue resolution
  • Technology onboarding and offboarding
  • Improve messaging consistency
  • Documentation of best practices

Nice-to-have

  • Customer support experience
  • Willingness to learn new technology
  • Supportive culture and growth opportunities

Key Requirements

  • Associate/Undergraduate degree in related field
  • Comfort with documentation tools
  • Intermediate Microsoft Office knowledge
  • Basic SQL/SOQL knowledge
  • Authorized to work in the United States without sponsorship

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter