Bilingual Contact Center Representative

TD Ameritrade

Montréal, Quebec, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Fully remote
Bilingual french and english proficiency
High school diploma or equivalent
Ability to multitask across multiple screens
TD Ameritrade is seeking a Bilingual Contact Center Representative based in Montréal, Quebec, to provide exceptional customer service to their clients in both French and English. The role emphasizes problem-solving, customer engagement, and ongoing professional development within a supportive company culture

Job Summary

  • This role serves as the voice of TD, delivering legendary customer service by resolving inquiries and recommending products.
  • The position requires maintaining integrity when managing sensitive customer information while adhering to regulatory compliance guidelines.
  • TD offers comprehensive training, onboarding sessions, and access to an online learning platform for continuous career development.

Matching Summary

Match Score: 85

TD Ameritrade is seeking a Bilingual Contact Center Representative based in Montréal, Quebec, to provide exceptional customer service to their clients in both French and English. The role emphasizes problem-solving, customer engagement, and ongoing professional development within a supportive company culture.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, retirement, paid time off

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • High School Diploma or equivalent
  • Ability to multitask across multiple screens

Nice-to-have

  • Experience in financial industry
  • Exceptional listening skills
  • Positive attitude in challenging situations

Key Requirements

  • High School Diploma or equivalent
  • Proficiency in French and English
  • Digital literacy across various devices

Work Rights

Not specified

Tailored Resume

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