Job Summary

• At PointClickCare our mission is simple: to help providers deliver exceptional care.
• The Team Lead, assumes full responsibility for the comprehensive management of large, complex accounts including accounts in the escalations phase, with a particular emphasis on business-to-business collections, account reconciliation, and collaborative engagement with both internal and external stakeholders.
• Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

Matching Summary

Skills & Requirements

Key Requirements

• Experience in large, complex accounts
• Experience in escalations phase
• Exemplary verbal and written communication skills
• Ability to engage and influence senior leaders
• Meticulous attention to detail
• Sound judgment

Work Rights