Sr Associate, Client Support

S&P Global Market Intelligence

Noida, India
Flexible shifts available: 6 am - 3 pm, 9:30 am - 6:30 pm, 12 pm - 9 pm, 2 pm - 11 pm
Regulatory reporting regimes
Sql and api understanding
Troubleshooting client inquiries
S&P Global Market Intelligence is seeking a Sr Associate, Client Support in Noida, India, to enhance customer experience and manage client workflows within their regulatory technology solutions team. The ideal candidate will have strong communication skills, technical proficiency in financial regulations, and a problem-solving mindset. ###

Job Summary

  • As a leading force in transaction reporting worldwide, the Cappitech team has been delivering Regulatory Technology solutions for over twenty years.
  • We are seeking an individual capable of delivering outstanding customer experiences across diverse clientele, while efficiently managing client workflows, to join the S&P Cappitech Support and Operations team.
  • Our benefits include health and wellness coverage, flexible downtime, continuous learning resources, and investment in your future through competitive pay and retirement planning.

Matching Summary

Match Score: 85

S&P Global Market Intelligence is seeking a Sr Associate, Client Support in Noida, India, to enhance customer experience and manage client workflows within their regulatory technology solutions team. The ideal candidate will have strong communication skills, technical proficiency in financial regulations, and a problem-solving mindset. ###

Skills & Requirements

Must-have

  • Regulatory Reporting Regimes
  • SQL and API understanding
  • Troubleshooting client inquiries
  • Root Cause Analysis
  • Financial markets knowledge
  • Client-facing role

Nice-to-have

  • Meticulous attention to detail
  • Strong analytical skillset
  • Adaptability to changing priorities
  • Collaborative mindset
  • Knowledge of other vendor systems

Key Requirements

  • 3 to 7 years experience in financial markets or fintech
  • Bachelor's or Master's degree
  • Proficiency in Excel, SQL
  • Understanding of trade lifecycle
  • Familiarity with regulatory reporting regimes

Work Rights

Not specified

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