Director - Operations

JLL

Taguig, Philippines
Operational leadership in large teams
Performance optimization and process improvement
Client service and stakeholder management
We are seeking an experienced, strategic, and results-driven Director to lead our Capital Markets and Valuation & Risk Advisory team overseeing operations across multiple regions

Job Summary

  • We are seeking an experienced, strategic, and results-driven Director to lead our Capital Markets and Valuation & Risk Advisory team overseeing operations across multiple regions.
  • The role involves managing a large workforce of 150+ employees, driving operational improvements, and ensuring service quality, compliance, and client satisfaction.
  • JLL empowers employees to grow meaningful careers and fosters a culture of continuous improvement, accountability, and client-centricity.

Matching Summary

We are seeking an experienced, strategic, and results-driven Director to lead our Capital Markets and Valuation & Risk Advisory team overseeing operations across multiple regions.

Skills & Requirements

Must-have

  • Operational leadership in large teams
  • Performance optimization and process improvement
  • Client service and stakeholder management
  • KPI and SLA implementation
  • Multi-region operations management

Nice-to-have

  • Familiarity with real estate valuation processes
  • Experience with appraisal methodologies and regulatory requirements
  • Offshore/outsourcing setup experience
  • Strategic and analytical thinking
  • Change management and adaptability

Key Requirements

  • Bachelor’s degree in Business Administration, Real Estate, or Finance
  • 10+ years progressive operations leadership experience
  • Proven experience managing 100+ FTEs
  • Strong people management and team development skills
  • Experience in real estate or financial services preferred

Work Rights

Not specified

Tailored Resume

Cover Letter