Customer Experience Associate - Fixed Term Contract

TD Bank

Little Current, Ontario, Canada
$22.00 - $27.21 cad; not specified; not specified ...
Customer service transactions
Financial transaction processing
Customer needs assessment
TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing transactions and providing advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing transactions and providing advice on services, products, and solutions.
  • The role involves processing financial transactions accurately, understanding customer needs to recommend solutions, and resolving customer concerns while achieving business objectives.
  • TD is committed to providing fair and equitable compensation, growth opportunities, skill development, and a competitive total rewards package including health and well-being benefits.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep and long-lasting relationships with customers by performing transactions and providing advice on services, products, and solutions.

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Customer needs assessment
  • Resolving customer concerns
  • Promoting banking solutions

Nice-to-have

  • Charming self
  • Sense of achievement
  • Positive work environment
  • Team effectiveness
  • Respecting coworkers

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of MS Office and internet
  • Initiative, accuracy, detail oriented
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter