Customer Growth Executive

Infobip

Bogota, Colombia
Hybrid
Customer satisfaction and retention
Strong relationship building
Account management skills
The role focuses on driving customer satisfaction, retention, and growth for Tier 1 and Tier 2 clients

Job Summary

  • The role focuses on driving customer satisfaction, retention, and growth for Tier 1 and Tier 2 clients.
  • Customer Growth Executives build strong relationships and coordinate internal resources to enhance client engagement.
  • Infobip offers flexible work arrangements and a culture that values employee impact and growth.

Matching Summary

The role focuses on driving customer satisfaction, retention, and growth for Tier 1 and Tier 2 clients.

Skills & Requirements

Must-have

  • Customer satisfaction and retention
  • Strong relationship building
  • Account management skills

Nice-to-have

  • Team spirit and critical thinking
  • Mentorship and onboarding skills
  • Knowledge of industry trends

Key Requirements

  • Experience with Tier 1 clients
  • Excellent knowledge of Infobip products
  • Ability to meet and exceed quarterly KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter