Technical Customer Service Lead

Diversey – A Solenis Company

**
3+ years in technical customer service
Strong analytical skills
Experience in service quality improvement
** Diversey – A Solenis Company is seeking a Technical Customer Service Lead to enhance customer experience and operational excellence through strategic service improvements. The role involves managing service delivery, analyzing feedback, and collaborating with cross-functional teams to drive continuous improvement. **

Job Summary

  • Diversey supports customers with innovative cleaning technologies.
  • The TCS Lead ensures outstanding service delivery and customer satisfaction.
  • Diversey offers competitive compensation and opportunities for professional growth.

Matching Summary

Match Score: 75

** Diversey – A Solenis Company is seeking a Technical Customer Service Lead to enhance customer experience and operational excellence through strategic service improvements. The role involves managing service delivery, analyzing feedback, and collaborating with cross-functional teams to drive continuous improvement. **

Skills & Requirements

Must-have

  • 3+ years in technical customer service
  • strong analytical skills
  • experience in service quality improvement

Nice-to-have

  • excellent communication skills
  • ability to influence stakeholders
  • collaboration with cross-functional teams

Key Requirements

  • minimum 3 years experience
  • proficiency in data analysis tools
  • demonstrated leadership abilities

Work Rights

Not specified

Tailored Resume

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