Product Support Manager, Google Store Japan (English, Japanese) - Singapore

GOOGLE ASIA PACIFIC PTE. LTD.

D05 Clementi New Town, Hong Leong Garden, Pasir Panjang, 70 PASIR PANJANG ROAD MAPLETREE BUSINESS CITY 117371
Sgd 8,500 - 17,000 / monthly pm
On-site
Impact evaluation
Direct experience
Strengthen customer relations
The Product Support Manager position at Google Store Japan requires a bilingual candidate fluent in English and Japanese to manage customer support operations and enhance user experiences in the Japanese market. The role emphasizes collaboration with global product teams and leadership in local operations to ensure seamless service delivery

Job Summary

  • Product area Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life
  • Our teams of trusted advisors support customers globally
  • Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs

Matching Summary

Match Score: 85

The Product Support Manager position at Google Store Japan requires a bilingual candidate fluent in English and Japanese to manage customer support operations and enhance user experiences in the Japanese market. The role emphasizes collaboration with global product teams and leadership in local operations to ensure seamless service delivery.

Salary

SGD 8,500 - 17,000 / Monthly

Skills & Requirements

Must-have

  • Impact Evaluation
  • Direct Experience
  • Strengthen Customer Relations
  • Stakeholder Engagement
  • Cross Functional Team Building

Nice-to-have

  • Customer Facing Roles
  • Collaboration Tools
  • Set Team Goals
  • Japanese Market
  • Consensus Building
  • Specialised Processes
  • Service Delivery
  • Japanese Business Culture

Key Requirements

  • Minimum 5 years experience

Work Rights

Tailored Resume

Cover Letter