Assistant Information Technology Manager

Four Seasons Hotels & Resorts

Jackson Hole, Wyoming, United States
Fully remote
Hotel computer systems maintenance
Guest technology support
Hsia support
Support the Director of Information Technology in managing the daily operations of the IT department and assist in maintaining the efficient operation of all hotel computer systems and data communications

Job Summary

  • Support the Director of Information Technology in managing the daily operations of the IT department and assist in maintaining the efficient operation of all hotel computer systems and data communications.
  • Provide technical support to hotel staff and guests, resolving IT issues and ensuring high levels of service and guest satisfaction, including addressing guest technology concerns.
  • Benefits include discounted housing, complimentary room nights, medical/dental/vision insurance, 5 weeks PTO, and various discounts.

Matching Summary

Support the Director of Information Technology in managing the daily operations of the IT department and assist in maintaining the efficient operation of all hotel computer systems and data communications.

Skills & Requirements

Must-have

  • Hotel computer systems maintenance
  • Guest technology support
  • HSIA support
  • PMS, POS, PABX support
  • Server operations monitoring
  • Network infrastructure maintenance

Nice-to-have

  • Genuine heart and luxury commitment
  • World-class employee experience
  • Connecting to people and world
  • Adventure for every season

Key Requirements

  • Minimum 2 years IT support experience
  • Bachelor's degree in IT or related field preferred
  • MCSE certification or equivalent preferred
  • Legal work authorization in the United States

Work Rights

Legal work authorization required

Tailored Resume

Cover Letter