Klantenservice Medewerker Portomotive - Softwareleverancier Schadeherstel

GPC Tools & Equipment Sydney

Maarssen, Netherlands
Hybrid
It customer service experience
Software usage and support
Customer problem solving
As a Customer Service employee, you will be the active first point of contact for our customers, resolving their questions and problems quickly

Job Summary

  • As a Customer Service employee, you will be the active first point of contact for our customers, resolving their questions and problems quickly.
  • You will offer support to automotive repair companies in setting up and using our software, analyzing and resolving technical and functional issues.
  • You will work closely with sales and product development to translate customer feedback into improvements and have the opportunity to work hybrid.

Matching Summary

As a Customer Service employee, you will be the active first point of contact for our customers, resolving their questions and problems quickly.

Skills & Requirements

Must-have

  • IT customer service experience
  • Software usage and support
  • Customer problem solving
  • Technical concept explanation

Nice-to-have

  • Affinity with automotive repair
  • Affinity with software solutions
  • Proactive and flexible attitude
  • CRM systems experience
  • TOPdesk experience

Key Requirements

  • MBO+/HBO thinking level in ICT
  • Minimum 1 year ICT customer service experience
  • Lives in the Maarssen area

Work Rights

Not specified

Tailored Resume

Cover Letter