Veterinary Care Coordinator Supervisor

Boston Street Animal Hospital

Stoneham, MA, United States
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client service and communication
Veterinary workflows and patient care
Team leadership and mentorship
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance through leadership, support, and development of the reception team

Job Summary

  • The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance through leadership, support, and development of the reception team.
  • This role involves managing staff scheduling, ensuring efficient appointment flow, partnering on hiring and training, and addressing performance concerns with a solutions-focused approach.
  • The hospital offers a newly renovated, state-of-the-art facility, a supportive leadership team, and real opportunities for leadership development and career advancement.

Matching Summary

The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance through leadership, support, and development of the reception team.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • Client service and communication
  • Veterinary workflows and patient care
  • Team leadership and mentorship
  • Operational consistency and problem-solving

Nice-to-have

  • Compassionate leadership style
  • Positive team-driven culture
  • Collaborative environment
  • People and patient care passion

Key Requirements

  • High school diploma required
  • 3+ years customer service experience
  • 1-2 years veterinary experience
  • 1-2 years leadership experience preferred
  • Degree in veterinary or related field preferred

Work Rights

Not specified

Tailored Resume

Cover Letter