Senior Premium Operations Manager - Raymond James Stadium
ASM Global
Jacksonville, Florida, United States
Not specified; not specified; not specified
Oversee premium suite and club operations
Manage event-day service execution
Lead premium managers and frontline staff
The role is responsible for leading the execution of all premium hospitality experiences including suites, clubs, and catering operations
Job Summary
The role is responsible for leading the execution of all premium hospitality experiences including suites, clubs, and catering operations.
Candidates must ensure exceptional guest service, operational efficiency, and financial performance while collaborating cross-functionally with culinary and sales teams.
The position requires managing labor and cost controls to align with budget targets and supporting post-event financial recaps.
Matching Summary
The role is responsible for leading the execution of all premium hospitality experiences including suites, clubs, and catering operations.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Oversee premium suite and club operations
Manage event-day service execution
Lead premium managers and frontline staff
Handle escalated guest concerns professionally
Review BEOs and manage labor costs
Nice-to-have
Foster culture of accountability and communication