Benefits Operations - Manager

Marsh

Hybrid
Leadership in service center operations
Experience in health and life insurance
Fluency in portuguese and spanish
As a leader in daily operations, you will ensure efficient back office processes and customer service in group life and health insurance

Job Summary

  • As a leader in daily operations, you will ensure efficient back office processes and customer service in group life and health insurance.
  • You will supervise and develop your team while ensuring compliance with key performance indicators and operational quality.
  • Your role includes mediating conflicts between suppliers and the company, as well as leading process innovation initiatives.

Matching Summary

As a leader in daily operations, you will ensure efficient back office processes and customer service in group life and health insurance.

Skills & Requirements

Must-have

  • Leadership in Service Center operations
  • Experience in health and life insurance
  • Fluency in Portuguese and Spanish

Nice-to-have

  • Proactive risk management skills
  • Experience in multicultural environments
  • Strong conflict resolution abilities

Key Requirements

  • Bachelor's degree in Business Administration or related field
  • Solid experience in leading operations
  • Proven track record in managing supplier relationships

Work Rights

Not specified

Tailored Resume

Cover Letter