Senior Associate Servicenow - Cloud & Infrastructure Operations

PwC UK

Not specified; not specified; not specified
Servicenow bmc helix jira service management implementations
Itil 4 cobit frameworks knowledge
Aws azure gcp cloud platforms experience
This role involves analyzing client needs and implementing ServiceNow solutions to optimize operational efficiency

Job Summary

  • This role involves analyzing client needs and implementing ServiceNow solutions to optimize operational efficiency.
  • Candidates will work on diverse projects involving cloud platforms like AWS, Azure, and GCP alongside IT asset management.
  • The position requires anticipating team needs, delivering quality in ambiguous situations, and building meaningful client connections.

Matching Summary

This role involves analyzing client needs and implementing ServiceNow solutions to optimize operational efficiency.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • ServiceNow BMC Helix Jira Service Management implementations
  • ITIL 4 COBIT frameworks knowledge
  • AWS Azure GCP cloud platforms experience
  • DevSecOps transformation and observability tools
  • Cloud discovery tagging and federated configuration

Nice-to-have

  • Ability to navigate complex ambiguous situations
  • Strong client relationship building skills
  • Experience re-engineering IT governance frameworks
  • Critical thinking for breaking down complex concepts
  • Self-awareness and reflection for personal growth

Key Requirements

  • ServiceNow or BMC Helix implementation experience
  • ITIL 4 and COBIT certification preferred
  • Cloud provider certifications (AWS, Azure, GCP)
  • FinOps Certified Practitioner certification preferred
  • Knowledge of Information Security and Data Protection

Work Rights

Not specified

Tailored Resume

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